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Cashback

What is cashback?

Cashback, simply, is money back when you shop in certain shops. We are currently trialling cashback with Swipii! So, in the context of the Swipii app, you’ll get cashback when you pay by card in part…

Updated 1 week ago by Heather Kyle

How do I earn cashback on the app?

It’s really easy to earn cashback at the locations who are participating in our cashback trial! You’ll need to be on the latest version of the app to see the participating locations (and please be aw…

Updated 2 months ago by Heather Young

Where can I see my cashback balance?

Once you have redeemed your points from a business in the form of cashback, we’ll keep it safe for you in the Wallet section of the app. You’ll be able to withdraw the cash once you pass £2, which is…

Updated 1 month ago by Heather Kyle

How do I withdraw money from my Swipii Wallet?

When you earn cashback either using a Swipii Deal or a Loyalty program, we'll add the cashback as Pending in your Swipii Wallet. As soon as the business sends us the cashback, we'll pop it in your ac…

Updated 1 month ago by Heather Young

How long does it take for the cashback to appear in my bank account?

As we are trialling cashback at the moment, it will take 5-10 working days for your cashback to hit your bank account once you have completed the withdrawal process. We’ll work on making this quicker…

Updated 2 months ago by Louis Schena

Can I choose how much cashback I want to withdraw?

As cashback is all very new, and we’re still trialling it with the Swipii app, we don’t have the ability to allow users to choose the exact amount that they withdraw from their Wallet. If you are ove…

Updated 1 month ago by Heather Young

Can I earn cashback straight away after signing up?

Of course, if the business is participating in our cashback trials! Just be aware that you’ll need to link your card and earn enough points in the participating business in order to redeem the cashba…

Updated 2 months ago by Heather Kyle

Which businesses are running cashback offers on the Swipii app?

We’re currently trialling cashback, so you’ll only be able to earn cashback at specific locations within Glasgow. Here are the locations where you’ll be able to redeem cashback: Taco Mazama, Soups U,…

Updated 1 week ago by Heather Young

Why can’t I earn cashback at all Swipii businesses?

We’re currently trialling cashback on the Swipii app, testing it to see if you prefer cashback to the traditional rewards like “free coffee” or “free meal deal”. Because it’s a test, a small number o…

Updated 1 week ago by Heather Young

Why can’t I withdraw my cashback?

There are a couple of reasons you might not be able to withdraw cashback from the Swipii app. You may not have earned enough points to redeem as cashback and fill your Wallet up. . You may not have r…

Updated 1 month ago by Heather Young

I’ve got a card linked to the app. Can I withdraw to a different bank account?

You can withdraw your cashback to whichever bank account you prefer! When you click “Withdraw cashback” within the Wallet section of the app, we’ll ask for the Sort Code and Account Number of the ban…

Updated 2 months ago by Heather Kyle

What does the cashback banner mean?

This balance shows how much cash you earned, but not available to withdraw. After the business has paid your cashback, your cash will move to your available pot. Once you have hit the £2 withdrawal t…

Updated 2 days ago by Heather Young

What's the difference between Pending and Available cashback?

So you've earned some cashback, awesome! You may have noticed that we popped that cashback into your Swipii Wallet as Pending Cashback. Your cash will be in this bit of the Wallet until the business…

Updated 1 month ago by Heather Young

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